A Case of High Latency:
Hairpinning or Distance?

Occasionally, our customers ask us to help them understand some media quality characteristics and deviations in their WebRTC data.

Many properties of WebRTC metrics affect media quality, so understanding the causes of changes in media quality requires a multivariate analysis.

We used our Anomaly Detection System to examine our customer’s data, which applies various analytical techniques to understand why their RTT was not up to par.

In this white paper, we discuss the results that the system uncovered.