No matter the complexity of the WebRTC product, it’s important to have some sort of monitoring tool so you are not relying solely on customer feedback. Figuring out a problem is a lot easier when you can have some actual verifiable metrics to refer to.

This infographic gives you background on how monitoring workload is divided between Customer Support, DevOps, and Engineering teams.

Want to learn more about how to improve the quality of audio and video calls in your application? Try out our dashboard.