Last week, our CEO Varun Singh met with Douglas Green from Telecom Resellers leading up to ClueCon 2018. Check out the podcast at the bottom of this post.
They had a spirited conversation revolving around artificial intelligence in real-time communications, which has been a topic at the forefront of our minds at callstats.io for some time.
This podcast is a lead up to Varun’s featured presentation at ClueCon 2018, where he will describe the three ways we use artificial intelligence to help developers and operators of real-time web communications applications deliver high quality user experiences. We are a leader in the monitoring and analysis of WebRTC applications that provide interactive voice, video and screen sharing among users.
A key feature in our product, artificial intelligence enables us to:
- Rapidly infer when users are annoyed by call problems.
- Spot patterns in large volumes of call data to help identify problems.
- Predict call settings to provide optimal performance to end-users based on their preferences and environment.
Optimize assists our customers in delivering optimal media quality, diagnosing media quality issues, and building better real-time communications products. It provides the optimal configuration settings for the best possible media quality, and detects anomalies in real-time to highlight issues that may otherwise go unnoticed.
Our product analysis and troubleshooting service helps software developers and operations teams deliver high quality real-time communications to their users. It detects and diagnoses WebRTC communications issues across all session types, from a two-person call to a multi-person large-scale conference, and identifies the root-causes of issues affecting end-users. Using callstats.io, engineers can dramatically reduce time-to-resolution and increase application performance and reliability.
Podcast: Varun Singh with Telecom Resellers on Artificial Intelligence and Real-time Communication.
Check out our latest artificial intelligence product, Optimize, to help you diagnose real-time call quality issues today.
