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Collaborate with Your Team to Resolve Issues Directly in the callstats.io Dashboard [Product Update]
By: , ,
28 August 2018

Product Update: Collaborate with teammates in the dashboard.

Collaborate with your team in the callstats.io dashboard to resolve conference issues smoothly.


What is Collaborate?

At callstats.io, we believe teamwork and collaboration are key to success. Similarly, you should be able to use teamwork smoothly and effectively when resolving conference issues. We implement this by providing the callstats.io solution to the entire team: from the development teams, to product owners, to CXOs. Everyone should be able to continuously identify metrics that impact their business so they may improve the overall user and customer experience. For teams to collaborate more seamlessly, we are excited to announce the launch of Collaborate, a new feature that empowers your team to collaborate in the callstats.io dashboard to boost productivity and resolve issues faster.

How Collaborate Can Benefit Your Team

Collaborate allows you as the product owner to create notes for your team members and highlight potential issues. Additionally, you can have a discussion about a certain features’ impact on your end users directly in the dashboard. You can notify your team members on the callstats.io dashboard, so they know exactly which conference is in question and which issue needs to be addressed. This feature is meant to boost the efficiency of debugging and diagnosing conference issues.

How to Start Collaborating on the callstats.io Dashboard

To begin collaborating today, follow these simple steps:

  1. Login to your callstats.io account.
  2. Click on Conference Details tab.
  3. Select a conference you want to analyze or debug.
  4. Add notes.
  5. Once you have added a note, your teammates will be notified through email.

If you are building a WebRTC application but haven’t signed up for an account yet, check out the benefits of using callstats.io for WebRTC monitoring, or try out our hassle-free demo.

If you want more information, get in touch with our sales team now. It has never been easier to detect, diagnose, and fix conference issues.


callstats.io provides actionable monitoring and product analytics for your WebRTC application. It takes 3 lines of code and 15 minutes to integrate callstats.io into your App SDK.



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